The Bridge Housing Advice Service

The Bridge Housing Advice Service offers specialist housing advice. The service is free, independent and confidential and can help with a whole spectrum of housing issues such as:

Homelessness	Tenants Rights
Finding Accommodation	Rent & Mortgage Arrears
Harassment & Unlawful Eviction	Housing Benefit
Repairs	Possession Proceedings

The team includes a dedicated Tenancy Relations Officer who can provide advice, information and assistance to both private tenants and landlords.

The Housing Advice team can assist clients with the different aspects of their problem, including advocacy, representation, appeals and tribunals. We can advise people who are living in a variety of situations, for example, homeless clients, clients lodging with friends or family, council or housing association tenants, tenants with private landlords or owner occupiers.

In addition to our advice work, we also have a keen interest in improving services for those in housing need, so we use our knowledge and experience to influence local and national policy to bring about changes.

For general advice, please contact the Bridge during opening hours. Your details will be taken in order for you to have a telephone appointment within 7 to 10 days. If the housing advice team feel you need a face to face appointment to follow on, they will make the appointment for you. For those without accommodation that night or the following day, we can book daily emergency appointments. When you come in for an appointment you will be seen individually by a member of the housing advice team in a private interview room.

Our premises are all on one level and are easily accessible for pushchairs, wheelchairs etc.  An interpretation service is available for anyone who requires it; however we would need prior notice to arrange this

The Housing Advice Team holds the Legal Services Commission Quality Mark,

which indicates the high level of advice the organisation can offer