News from Housing Matters

Housing Matters is a homelessness prevention service delivered in partnership by The Bridge and Nottingham Community Housing Association.

The service operates across Leicestershire. Referrals can be made by anyone who is working with a vulnerable person who is at risk of losing their home. Self-referrals can also be made.

Update about our service

Housing Matters has been successfully operating in Leicestershire since April 2012 and our contract is due to end in September 2015.

You may be aware that Leicestershire County Council are making significant cuts in funding for Homelessness Prevention Services. The county council are still finalising their ideas around what will be commissioned post September 2015 although what we do know is that any new service will have far less capacity.

How will this affect you as a referrer and possible service users?

In the majority of localities we are still taking referrals to provide Housing Related Support.

In certain areas, due to existing high waiting lists and demand, we have decided to temporarily suspend taking referrals to the service, to ensure those waiting are able to access support before the contract ends. At present these localities are Melton and Oadby & Wigston. If this changes we will be notifying those referring to the service directly.

A reminder about what we do

Housing Support Workers assist people to live independently in their own homes with the aim of preventing the cycle of repeat homelessness.

In 2014 we received 340 referrals. Out of 214 service users exiting the service, 95% successfully completed a programme of support and were living independently.

  • 94% were supported to improve their economic well being
  • 89% received support to access training, education and employment
  • 95% saw an improvement in reducing risk to themselves or others

What our service users say

“The support I received helped my confidence tremendously and gave me the opportunity to keep going.”

“Housing Matters offered support through a very difficult time; I am now much happier and feel more in control of my life.”

Do you want to know more about us?

If you would like to talk to us about our service or be sent a copy of our leaflets, ring 0300 561 0001 or email

If you think you could benefit from our services, you should complete a referral form on our website.

Housing Matters is a partnership between Nottingham Community Housing Association and The Bridge.