Tenancy Support
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What does Tenancy Support
do?
Our service aims to help you
live independently in your own accommodation
We might be able to help if the
following situations relate to you:
- You have just been offered
a tenancy and need support with the practicalities of moving in.
- You are an existing
tenant who has problems with managing in your tenancy e.g. you have rent
arrears, a lack of furniture, problems with your income, you are isolated
and anything else that is affecting you related to your housing.
- You are waiting in
temporary accommodation for permanent housing.
What does the service provide?
Tenancy
Support Workers will work with you for 6 months, during this time they will
provide practical assistance with anything that will help you to cope in your
own accommodation. The help we
offer will depend on your present situation, here are some examples of what we
can do:
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Help you move
into your new flat
Ø
Show you where
to find cheap furniture
Ø
Assist with
connecting your gas/electricity/water supply
Ø
Filling in
benefit forms
Ø
Help with
reading/ understanding letters
Ø
Registering with
a local doctor/dentist etc
Ø
Working out
payment plans for your gas/electricity/water
Ø
Assistance with
basic meal plans (showing you, not catering for you)
Ø
Budgeting
Ø
Accessing
community resources
Ø
Accessing
specialist services
Ø
Assistance
accessing educational/training/employment opportunities
Ø
Assistance
dealing with statutory bodies and other agencies
Ø
Finding things
to do in the daytime or evenings
Ø
Settling into
your new community
Ø
Helping you look
for other accommodation if where you are living now is not suitable
Ø
Helping you get
back on track if you are an existing tenant but you are having problems
managing your tenancy
When does the service end?
The
Bridge usually offers 6 months support, this may be extended depending on your
support needs and housing situation.
If you need more support than we can offer, we can help you try to
involve other agencies. You will be
informed well in advance of your case being closed and you will have a chance
to discuss your circumstances with your support-worker. If you do not attend three consecutive
appointments you case will be reviewed and may be closed.
What happens now?
If
you have decided you do want some support, please call into reception at THE
BRIDGE, 38 Leicester Road, Loughborough, Leicestershire, LE11 2AG or telephone
the office on 01509 260 500.
Alternatively…
You
can ask your Housing Officer or an Officer dealing with your case at Charnwood
Borough Council, Charnwood Neighbourhood Housing or another agency to refer you
to the service.
A
referral form can be downloaded here.
